Brickworks is open

Brickworks is closely monitoring COVID-19 and the advice of state and national health authorities in relation to infectious diseases. Brickworks has remained open throughout this period to provide essential services to the community and the health and safety of everyone who visits the centre remains our priority.

Update Monday 29 March 2021
The QLD Government have announced that masks are compulsory in Gold Coast shopping centres as of 5pm Monday 29 March 2021. 
  • You must carry a face mask with you at all times when you leave home, unless you have a lawful reason not to.
  • You must wear a mask in indoor spaces, such as:
    • shopping centres, supermarkets, retail outlets and indoor markets
    • hospitals and aged care facilities
    • hospitality venues such as restaurants and cafés (not required for patrons while seated; customer facing staff only)
    • churches and places of worship
    • libraries
    • indoor recreational facilities and gyms (except if doing strenuous exercise - Strenuous exercise is exercise in or above the aerobic zone including high-intensity interval training, cycling, running.)
    • indoor workplaces (where safe to wear a mask and you can’t physically distance)
    • public transport, taxis and rideshare, including waiting areas and queues for this transport
    • airports and travelling on planes.
  • It is strongly recommended you wear a mask when outdoors if you are unable to stay more than 1.5m distance from other people, such as busy walkways and thoroughfares.
  • Masks do not need to be worn in some circumstances, including children under 12 years, where people have certain medical conditions, and in workplaces where it is not safe to do so.
  • You can remove your masks to consume food or drink.

Our food court is open, with the ability to accommodate 1 person for every 2 sqm seated at any one time, tables will be 1.5 metres apart and physical distancing practises still apply. Restaurants and cafes are now also open for dining services, however customer number restrictions apply and contact tracing may be required. Click here for all of our restaurants and cafes.
 
Some businesses are required to collect contact information for contact tracing purposes for a period of 56 days. (This is not required for takeaway or home delivery).

For each patron, this information must include:
  • Full name
  • Phone number
  • Email address (residential address if unavailable)
  • Date and time period of patronage

We are working hard to ensure a visit to Brickworks remains a safe and welcoming experience. We have remained diligent in our cleaning processes and through our service providers, we have placed additional focus on key areas such as hard surfaces, food courts and bathrooms and all AMP Capital managed assets have facilities in place to support our customers and tenants to practise good hygiene, such as hand sanitisers. We’ve also increased signage and security to ensure physical distancing and other government measures continue to be observed by everyone.  

Our stores have signs at entry points to instruct customers not to enter if they are unwell or have COVID19 symptoms. Each business has the right to refuse service and must insist that anyone with these symptoms leaves the premises. Where practically possible, retailers have set up separate exit and entry points to minimise contact.
 
We can all help slow the spread of COVID-19 in Australia. To protect others and when visiting the centre you must: We will continue to monitor this issue and if there is any change in advice, we will notify our valued retailers and customers as appropriate.
 
Due to the recently announced “Road to Recovery” by the Australian Government, and the recommended staged approach, AMP Capital has developed a COVIDSafe Policy, in line with the Safework Australia guidelines. For more information, view the policy here.
 
We encourage our tenants and customers to monitor Public Health Department advice to ensure you receive the latest information, alerts and answers to frequently asked questions. For the most up-to-date information, please visit: https://www.covid19.qld.gov.au/government-actions/roadmap-to-easing-queenslands-restrictions

 
MASK Q&A
 
Do I have to wear a face mask?
The QLD Government has announced that face masks are mandatory in the following indoor settings: shopping (retail, supermarkets and shopping centres), public/shared transport, indoor entertainment (including cinemas and theatres), places of worship, hair and beauty premises. Face masks will also be mandatory for all staff in hospitality venues and casinos and for patrons using gaming services. Compliance starts from Monday, 29 March 2021.
 
 
Are there any exemptions?
There are some reasons for not wearing a face mask as outlined by the QLD Government
  • People aged 12-years or under.
  • Medical reasons – e.g. a person with an assisted breathing apparatus; a person with visual/hearing impairment; a person with a skin condition.
  • Practical reason – e.g. a person assisting a young-child or elderly person
  • Professional reason – e.g. a security guard communicating with a person with identified hearing impairment; a contractor undertaking certain work where a face mask may raise other safety issues e.g. plant and equipment moving parts.
 
Can I take my face mask off to drink and eat if I purchased it in-centre?
Your face mask can be temporarily removed to eat and drink.
 
Do I have to wear my face mask in the car park?
No, however you are required to wear a face mask from when you enter the centre.
 
Where can I get a face mask?
You can purchase cloth masks or surgical masks from all major retailers (Myer, David Jones, Target, Kmart, Big W), pharmacies, supermarkets and some speciality retailers.
 
Can shopping centre security guards enforce the wearing of face masks?
Our security staff will be monitoring social distancing and we can recommend customers wear a mask as per Government advice.  QLD Police can enforce the government policy
 
I’ve got a condition that prohibits me wearing a mask, can I still enter the centre? 
Yes, anyone who fits the exemptions as outlined by the QLD Government will be permitted to enter the centre without a face mask.